NOW SHIPPING JANUARY BOXES

ANSWERS TO YOUR QUESTIONS

Shipping Information

What's the cost of shipping?
Shipping is $9.55 on our subscription boxes that ship within the USA's 48 contiguous states. There is an option for pick up within the Dallas Metroplex at no shipping charge. International order rates are calculated at checkout.
When will you ship my order?
If you order today, your box/items will ship within 1 week. If you're a subscriber, your orders will renew every month on the same day as your original purchase date.
How long will it take to arrive?
USA orders typically take 4-10 business days to arrive once shipped. International orders vary by distance and carrier.
Where do you ship?
We offer our products worldwide! Shipments outside of the USA may be subject to duties upon delivery. 

Payment Information

Do I have to pay sales tax?
Tax amounts (if any) are based on your shipping location and vary by county and state. Our website automatically calculates sales tax when you enter a shipping location. International shipments may be subject to duties upon delivery and are the responsibility of the customer.
When will I be charged?
Your account will be charged within 24 hours of completing checkout.

Orders and Subscription Management

How can I check my order status?
First, create a store account by clicking here. Make sure to use the email address you used on your initial order. After creating a new store account, login. Once you login, you’ll see a list of recent orders. Here, you can cancel an order, view, or pay an outstanding balance. You may not cancel orders after they have been shipped.
Can I change my subscription?
Sure! First, create a store account by clicking here. Make sure to use the email address you used on your initial order. After creating a new store account, login and click "Subscriptions". From there, you may skip a month, pause your boxes, or cancel your subscription. You can also access the "Subscription" option from your order confirmation email.
How do I track an order?
You may obtain a tracking number by clicking “Order History” in the "My Accounts" links section. Once you sign in, you will see an order status and a tracking number.
What comes in the box?
Each box contains all of the art supplies and equipment you will need to make that month's mixed media art project. Typically this includes: 1-3 professional artist tools as well as other creative tools, Prompts for creating art that is uniquely you, Enough supplies for 1-4 pieces of art, In-person or online opportunities for instruction and to create together, Video replay available for you to create at your leisure, and the opportunity to be inspired and encouraged by a supportive community of like-minded creatives.